From idea to execution, our work
speaks for itself.

Client Overview

For over four decades, Ocean Pacific Lighting has been a trusted name in North America’s lighting industry, delivering 3,000+ completed projects and over $800 million in lighting sold. OPL’s work spans commercial, residential, healthcare, institutional, hospitality, and mixed-use developments, with many projects delivered for cities’ most recognizable and signature buildings. Across regions and sectors, OPL have consistently been trusted to support large-scale, high-complexity developments that demand precision, coordination, and long-term reliability.

Challenges

Despite a strong 40-year presence and a portfolio of landmark projects, OPL’s digital representation did not reflect the true scale of its work. As a result, OPL’s track record across regions and building types was difficult to grasp at a glance, prospective clients had limited visibility into what it’s like to work with OPL from the first interaction, and project information was not consolidated, making updates manual and inefficient.

Solution & Results

Website Design & Custom Plugin Development

Approach: To address these gaps, we initiated the development of a project portfolio website, with a custom plugin that syncs directly with client’s data server and social media. As new projects are delivered and press posts are published, they’re seamlessly added to the portfolio. The goal is to delivers a clear market signal to prospective clients and keep the portfolio current through efficient, automated updates as new work is delivered.

Progress & Expected Results:

• Project Release: February 2026
• Strengthened Market Presentation: The new project portfolio website strengthens OPL’s market-facing presence with a credible presentation of its work at scale. It elevates how the company is perceived online, showcasing OPL as an established lighting projects partner with a proven track record across complex, multisector developments.
• Empowered Clients Decisions: Prospective clients can readily view OPL’s work in one place and quickly grasp the scale of completed projects, regional footprints, the diversity of sectors, and continued momentum. This structured view leads to more informed conversations and builds trust from the first interaction.
• Long-Term Brand Asset: Ocean Pacific Lighting now has a portfolio website designed for longevity. Signature work and LinkedIn posts are automatically reflected in the portfolio, becoming part of the company’s public narrative. It is a long-term asset that evolves alongside the business, supporting sales, partnerships, recruitment, and brand credibility for years to come.

Client Overview:

Founded in 2019 and headquartered in Vancouver, UniUni is a premier last-mile delivery provider revolutionizing logistics in North America. Supported by 500+ employees, 10,000+ registered drivers, and 23 warehouses and sorting centers across Canada, UniUni is rapidly expanding into the U.S. market. The company’s focus on reliable, efficient, and customer-centric solutions positions it as a key player in the dynamic eCommerce sector.

Engagement and Objectives

Under a comprehensive Non-Disclosure Agreement (NDA) and a Time & Materials (T&M) service model, we partnered with UniUni’s technical architects and designers to enhance the company’s digital and operational capabilities. Our primary objectives included:

• Scalability: Accommodate UniUni’s accelerated growth by building robust, high-performance systems.
• Efficiency: Streamline processes to manage cross-border shipments and expand capacity for rising eCommerce demand.
• Customer Satisfaction: Provide user-friendly tools reinforcing UniUni’s reputation for dependable, timely deliveries.

Challenges:

With UniUni’s swift expansion into the U.S. market, the complexity of coordinating logistics across multiple regions grew significantly. Key challenges included:

• Cross-Border Coordination: Managing shipments and driver dispatch across diverse regions, each with unique regulatory and operational nuances.
• Operational Volume: Maintaining high delivery standards under rapidly increasing shipment volumes.
• Technical Infrastructure: Ensuring existing systems could scale while providing real-time visibility and seamless integrations for customers and staff.

Solutions:

1. React Native Mobile App

Approach: We developed a feature-rich mobile application leveraging React Native to cater to UniUni’s need for an intuitive and accessible platform. This app offers customers real-time shipment tracking, delivery scheduling options, and a user-friendly interface, enhancing transparency and convenience.

Key Features:

• Real-time push notifications for shipment status updates.
• Streamlined customer support tools, enabling direct communication with drivers or dispatch.

Results:

• Elevated Customer Experience: Improved user satisfaction drove a higher retention rate, supporting UniUni’s brand reputation as a reliable last-mile provider.
• Reduced Support Overhead: Clear status updates within the app cut down repetitive inquiries to customer service by an estimated 30%, freeing resources for strategic operations.

2. Shipping Management System

Approach: Collaborating closely with UniUni’s technical architects, we developed a centralized shipping management platform to sync shipment data across warehouses and sorting centers. The system automates status tracking and provides a real-time overview for improved decision-making.

Key Features:

• Unified tracking of cross-border shipments.
• Automated data synchronization to minimize manual data entry and errors.

Results:

• Operational Excellence: Streamlined processes led to a 20% decrease in processing times for routine shipments.
• Scalable Growth: The platform supports effortless scale-ups, allowing UniUni to absorb increased shipment volumes without compromising delivery timelines.

3. Dispatch Management System

Approach: We worked closely with UniUni’s design and tech teams to build a dispatch management system that features advanced route optimization and driver scheduling. The system centralizes dispatch tasks, enabling dynamic updates and efficient resource allocation.

Key Features:

• Intelligent route optimization to reduce mileage and driver downtime.
• Real-time dispatch updates for quick adjustments to delivery schedules.

Results:

• Enhanced Delivery Management: Punctuality improved, reducing late deliveries by an estimated 27.5%.
• Increased Driver Productivity: Route optimization cuts idle time and fuel costs, directly boosting driver efficiency.

Impact:

Our partnership with UniUni has strengthened the company’s operational capacity, improved logistics workflows, and set the stage for further market expansion. Notable achievements include:

• Greater Efficiency: Automated processes lowered manual interventions and associated errors across core logistics functions, resulting in faster turnaround times.
• Higher Customer Satisfaction: End users benefited from transparent delivery updates and user-friendly self-service features, reinforcing UniUni’s customer-centric brand.
• Strategic Scalability: By introducing solutions built with flexible architectures, UniUni is now poised to handle ever-growing shipments and expand its service footprint in the U.S. and beyond.

This comprehensive digital transformation underscores UniUni’s commitment to reliability and innovation in last-mile delivery. The advanced systems, developed under a T&M engagement model, have supported day-to-day operations and equipped UniUni to maintain a competitive edge in a fast-evolving logistics sector.

Client Overview:

i-Dentist Group Centre has served the Vancouver community for over 20 years, establishing a reputation for excellence in preventative, cosmetic, and implant dentistry. Renowned for its precision, innovation, and compassionate care, i-Dentist prioritizes patient satisfaction and continuous advancements in dental technology.

Challenges:

As i-Dentist Group Centre aimed to expand its patient base and services, it became clear that its existing website and limited digital presence were bottlenecking growth. Key pain points included:

• Ineffective Online Platform: The outdated website lacked intuitive booking features and did not adequately convey the clinic’s expertise.
• Limited Digital Visibility: Low search engine rankings and minimal local online presence made it challenging to attract and convert new patients in an increasingly competitive healthcare market.

Solutions:

1. Customized WordPress System Development

Approach: We designed and developed a new WordPress website, focusing on user-friendly navigation and strong brand presentation. Emphasis was placed on two core features:

Online Appointment Booking: This streamlined process enables patients to schedule consultations quickly, reducing reliance on phone or in-person scheduling.

Live Chat Functionality: Real-time support allows immediate response to patient inquiries, enhancing accessibility and trust. Additionally, we ensured that design elements and content adhered to healthcare privacy considerations, reflecting i-Dentist’s commitment to professionalism and patient confidentiality.

Results:

• Enhanced Patient Engagement: A more intuitive user interface led to a 25% increase in online appointment requests within the first three months of launch.
• Greater Lead Conversion: Strategically placed calls-to-action and improved site navigation converted more website visitors into prospective patients, driving a noticeable rise in inquiries.
• Improved Patient Experience: The live chat feature decreased response times by 40%, boosting patient satisfaction and fostering positive online reviews.

2. Search Engine Optimization (SEO) Strategy

Approach:
A targeted SEO campaign was implemented to elevate i-Dentist’s local search rankings. This included:

• Technical SEO: Optimization of site structure, meta tags, and loading speeds.
• Keyword-Focused Content: Creation of service-specific landing pages and blogs aligned with high-intent local keywords (e.g., “Vancouver cosmetic dentistry,” “dental implants in Vancouver”).
• Local SEO & Google Business Profile: Fine-tuned the clinic’s local listing to increase visibility for patients seeking nearby dental services.

Results:

• Increased Organic Traffic: Early data indicates a 30% rise in organic visitors within the first quarter post-implementation.
• Elevated Local Rankings: The clinic gained top-5 Google search placements for several targeted dental service keywords, significantly improving inbound inquiries.
• Boosted Appointment Requests: More prominent placement in local search results directly led to a 20% increase in new patient bookings attributed to organic channels.

Impact:

The holistic digital transformation for i-Dentist Group Centre now positions the clinic as a more accessible and reputable dental provider in the Vancouver market. By combining a modern, user-centric WordPress website with an ongoing SEO strategy, i-Dentist has:

• Strengthened Online Presence: The revamped website and improved local search visibility ensure that prospective patients can easily discover and engage with i-Dentist’s services.
• Improved Patient Acquisition: Higher conversion rates and a seamless user journey translate into consistent growth in new patient bookings.
• Set a Foundation for Long-Term Growth: With a scalable WordPress platform and an adaptable SEO roadmap, i-Dentist is well-prepared to expand its offerings and maintain a competitive edge in a rapidly evolving healthcare landscape.

By investing in advanced digital tools and strategies, i-Dentist Group Centre demonstrates its ongoing commitment to exceptional patient care, modern dental practices, and consistent business growth.